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Kevin is the owner and operator of a successful flooring company. He wasn’t new to marketing. He wasn’t underfunded. And he definitely wasn’t inexperienced.
In fact, Kevin was already spending heavily on marketing — SEO, Google Ads, and social platforms — and leads were coming in consistently.
But despite all that activity, something felt off.
Sales were unpredictable.
Follow-up was inconsistent.
And it was nearly impossible to tell what was actually working.
On the surface, Kevin’s business looked healthy.
Leads were coming from:
Google searches
Paid ads
Local visibility efforts
But behind the scenes, the process was broken.
Leads were scattered across platforms.
Response times depended on who noticed the notification first.
Appointments were booked — but not always followed up properly.
And there was no centralized system to track performance from lead to sale.
Kevin summed it up perfectly:
“It felt like we were paying for activity without accountability.”
He didn’t need more traffic.
He needed control.
Like many service business owners, Kevin considered hiring help.
A virtual assistant.
A call service.
Another salesperson.
But adding people without fixing the system would only increase complexity — and cost.
The real issue wasn’t effort.
It was architecture.
When Kevin partnered with Marketing Made Easy, the first step wasn’t ads.
It was rebuilding the foundation.
Every inbound lead — regardless of source — was routed into a single, AI-powered inbox.
Calls, form fills, Facebook messages, Google leads — all in one place.
No more hunting.
No more missed messages.
No more “I thought someone else followed up.”
Speed matters — especially in flooring.
Marketing Made Easy implemented a system where:
Leads were contacted immediately
Appointments were booked automatically when possible
Follow-up sequences triggered without manual effort
No lead was left waiting.
No opportunity slipped through the cracks.
Next, Kevin’s sales process was refined to remove friction.
This included:
Clear handoffs from marketing to sales
Automated appointment reminders to reduce no-shows
Structured follow-up to keep prospects engaged until they were ready to buy
Instead of chasing leads, the system did the work.
Only after the internal process was solid did Kevin scale visibility.
Marketing Made Easy expanded his reach using:
Facebook & Instagram ads
Google Ads
Local SEO
Display and geo-fencing campaigns
But this time, every lead was tracked, measured, and followed up properly.
Once the system was live, the impact was immediate.
132 inbound leads
58 appointments booked
24 deals closed
$84,161.57 in new revenue
All without hiring additional staff.
All without increasing chaos.
And without guessing what was working.
Kevin put it best:
“Our social media has increased and our sales have increased. They’re always there on the other side of the phone. It feels like they’re part of my business.”
The biggest outcome wasn’t just revenue.
It was clarity.
Kevin could now see:
Where leads were coming from
How fast they were contacted
Which campaigns produced real sales
What his pipeline looked like at any moment
Marketing stopped feeling like a gamble.
It became a system.
If you’re a flooring contractor investing in marketing but still feeling frustrated, here’s the hard truth:
You don’t need more ads.
You don’t need a new agency.
You don’t need more leads.
You need a connected system that captures, follows up, and converts the leads you’re already paying for.
That’s where real growth happens.
If you’re curious whether your current setup is leaking opportunities like Kevin’s was, the first step is simple:
Fix the system.
Then scale the traffic.
That’s how predictable growth is built — the Marketing Made Easy way.
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